{"id":63,"date":"2025-05-17T12:58:36","date_gmt":"2025-05-17T09:58:36","guid":{"rendered":"https:\/\/onvog.com\/?page_id=63"},"modified":"2026-03-28T20:36:38","modified_gmt":"2026-03-28T17:36:38","slug":"request-return","status":"publish","type":"page","link":"https:\/\/onvog.com\/en\/help-center\/request-return\/","title":{"rendered":"Request Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63\" class=\"elementor elementor-63\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f270ba e-flex e-con-boxed e-con e-parent\" data-id=\"3f270ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2525ca9 e-con-full e-flex e-con e-child\" data-id=\"2525ca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60ba38e elementor-widget elementor-widget-shortcode\" data-id=\"60ba38e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15a2f14 elementor-widget elementor-widget-heading\" data-id=\"15a2f14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Need to Make a Return?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29118a6 e-con-full e-flex e-con e-child\" data-id=\"29118a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2da3e94 elementor-widget elementor-widget-text-editor\" data-id=\"2da3e94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We understand that sometimes an item isn&#8217;t quite right. If you need to make a return, please fill out the form below, and we&#8217;ll guide you through the process. We&#8217;re here to help ensure it&#8217;s a smooth experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea16524 elementor-widget elementor-widget-heading\" data-id=\"ea16524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521414b elementor-widget elementor-widget-text-editor\" data-id=\"521414b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can also try to get direct support if you wish before submitting your return request.<\/p><ul><li><strong><a href=\"tel:00966507077135\">(+966) 5070 77135<\/a> &#8211; International<\/strong><\/li><li>Saturday \u2013 Thursday 8 am \u2013 4 pm EST<\/li><li>Friday 8 am \u2013 3 pm EST<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdaf270 elementor-widget elementor-widget-text-editor\" data-id=\"fdaf270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any other non-product issues, general questions, inquiries, or just want to chat with us please use the below buttons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e6c1d5 e-con-full e-flex e-con e-child\" data-id=\"3e6c1d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41c62a9 elementor-widget elementor-widget-button\" data-id=\"41c62a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onvog.com\/en\/help-center\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ed1d6 elementor-widget elementor-widget-button\" data-id=\"c2ed1d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wa.me\/00966507077135\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">WhatsApp<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8436a6 e-con-full e-flex e-con e-child\" data-id=\"a8436a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d05ed9b e-con-full e-flex e-con e-child\" data-id=\"d05ed9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e86d6c elementor-widget elementor-widget-heading\" data-id=\"3e86d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our team is always here to assist you 24\u00d77.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9078f elementor-widget elementor-widget-text-editor\" data-id=\"4c9078f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please try first to check our <strong><a href=\"https:\/\/onvog.com\/en\/help-center\/\">customer\u2019s help center<\/a><\/strong> for further assistance and <strong><a href=\"https:\/\/onvog.com\/en\/help-center\/faqs\/\">FAQs<\/a><\/strong>. If you still want to return the order kindly proceed with the form below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d113b3 elementor-widget elementor-widget-bitform-widget\" data-id=\"4d113b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bitform-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"bitforms_2_63_1\" class=\"b2-bit-form AP AQ BH _frm-bg-b2 bit-form bf-form-wrapper\">\n      \n          <form novalidate id=\"form-bitforms_2_63_1\" class=\"AN AO _frm-b2 bf-form\" method=\"post\">\n              <input type=\"text\" class=\"d-none\" name=\"csrf\" value=\"uT1ozIA0q3dbq6yDAWSXKY5AA948+g6VF4HKFrZJ\/pk=\">\n              <input type=\"text\" class=\"d-none\" name=\"t_identity\" value=\"VmZnh7Jxd\/lCuhUr6knEt4USXqo2z40\/AuLeYWAwY+Y=\">\n              \n        <input type=\"text\" class=\"d-none\" name=\"b_h_t\" value=\"WDJKcGRHWnZjbTF6WHpKZk1UYzRNVE0wTVRjMk1GOD0=\">\n        <input type=\"text\" class=\"d-none\" name=\"WDJKcGRHWnZjbTF6WHpKZk1UYzRNVE0wTVRjMk1GOD0=\" required>\n      \n              <input type=\"text\" class=\"d-none\" name=\"bitforms_id\" value=\"bitforms_2\">\n                  <div class=\"btcd-fld-itm b2-2 \"><div class=\"K O P Q  b2-2-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  <div class=\"I AE AG  b2-2-lbl-wrp b2-lbl-wrp bf-lbl-wrp bf-label-wrapper \"><label id=\"b2-2-1-lbl\" class=\"A D G I X AE AF BG  b2-2-lbl b2-lbl bf-lbl bf-label \" for=\"b2-2-1\">\n          \n          \n          Name\n          \n          <span class=\"AH AI AJ  b2-2-req-smbl b2-req-smbl bf-req-smbl bf-asterisk-symbol \" aria-hidden=\"true\">*<\/span>\n        <\/label><\/div>\n  <div class=\"b2-2-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"Q AD  b2-2-inp-fld-wrp b2-inp-fld-wrp bf-inp-fld-wrp bf-input-field-wrapper \">\n        <input id=\"b2-2-1\" class=\"B E F b c d e f g h i j k l m n o p q r s t u v w x y z AA AB AC Av Aw Ax Ay Az BA BB BC BD BE BF  b2-2-fld b2-fld bf-fld bf-field \" type=\"text\" required aria-required=\"true\" aria-describedby=\"b2-2-err-txt\" placeholder=\"Name registered in our system\" name=\"name\" \/>\n        \n        \n      <\/div>\n      \n    \n    <div class=\"L M N  b2-2-err-wrp b2-err-wrp bf-err-wrp bf-error-wrapper\" role=\"alert\" aria-live=\"assertive\" style=\"opacity: 0 !important;height: 0px !important\">\n        <div class=\"J  b2-2-err-inner b2-err-inner bf-err-inner bf-error-inner\">\n          \n          \n          <div id=\"b2-2-err-txt\" class=\"A D R S T U V W X Y Z a  b2-2-err-msg b2-err-msg bf-err-msg bf-error-messages-container  K  b2-2-err-txt b2-err-txt bf-err-txt bf-error-text  \" style=\"display: none !important\">\n            \n          <\/div>\n          \n          \n        <\/div>\n      <\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-3 \"><div class=\"K O P Q  b2-3-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  <div class=\"I AE AG  b2-3-lbl-wrp b2-lbl-wrp bf-lbl-wrp bf-label-wrapper \"><label id=\"b2-3-1-lbl\" class=\"A D G I X AE AF BG  b2-3-lbl b2-lbl bf-lbl bf-label \" for=\"b2-3-1\">\n          \n          \n          Email\n          \n          <span class=\"AH AI AJ  b2-3-req-smbl b2-req-smbl bf-req-smbl bf-asterisk-symbol \" aria-hidden=\"true\">*<\/span>\n        <\/label><\/div>\n  <div class=\"b2-3-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"Q AD  b2-3-inp-fld-wrp b2-inp-fld-wrp bf-inp-fld-wrp bf-input-field-wrapper \">\n        <input id=\"b2-3-1\" class=\"B E F b c d e f g h i j k l m n o p q r s t u v w x y z AA AB AC Av Aw Ax Ay Az BA BB BC BD BE BF  b2-3-fld b2-fld bf-fld bf-field \" type=\"email\" required aria-required=\"true\" aria-describedby=\"b2-3-err-txt\" placeholder=\"Email used with your order\" name=\"email\" \/>\n        \n        \n      <\/div>\n      \n    \n    <div class=\"L M N  b2-3-err-wrp b2-err-wrp bf-err-wrp bf-error-wrapper\" role=\"alert\" aria-live=\"assertive\" style=\"opacity: 0 !important;height: 0px !important\">\n        <div class=\"J  b2-3-err-inner b2-err-inner bf-err-inner bf-error-inner\">\n          \n          \n          <div id=\"b2-3-err-txt\" class=\"A D R S T U V W X Y Z a  b2-3-err-msg b2-err-msg bf-err-msg bf-error-messages-container  K  b2-3-err-txt b2-err-txt bf-err-txt bf-error-text  \" style=\"display: none !important\">\n            \n          <\/div>\n          \n          \n        <\/div>\n      <\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-4 \"><div class=\"K O P Q  b2-4-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  <div class=\"I AE AG  b2-4-lbl-wrp b2-lbl-wrp bf-lbl-wrp bf-label-wrapper \"><label id=\"b2-4-1-lbl\" class=\"A D G I X AE AF BG  b2-4-lbl b2-lbl bf-lbl bf-label \" for=\"b2-4-1\">\n          \n          \n          Order number\n          \n          <span class=\"AH AI AJ  b2-4-req-smbl b2-req-smbl bf-req-smbl bf-asterisk-symbol \" aria-hidden=\"true\">*<\/span>\n        <\/label><\/div>\n  <div class=\"b2-4-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"Q AD  b2-4-inp-fld-wrp b2-inp-fld-wrp bf-inp-fld-wrp bf-input-field-wrapper \">\n        <input id=\"b2-4-1\" class=\"B E F b c d e f g h i j k l m n o p q r s t u v w x y z AA AB AC Av Aw Ax Ay Az BA BB BC BD BE BF  b2-4-fld b2-fld bf-fld bf-field \" type=\"number\" required aria-required=\"true\" aria-describedby=\"b2-4-err-txt\" placeholder=\"Your order number\" name=\"orderNumber\" \/>\n        \n        \n      <\/div>\n      \n    \n    <div class=\"L M N  b2-4-err-wrp b2-err-wrp bf-err-wrp bf-error-wrapper\" role=\"alert\" aria-live=\"assertive\" style=\"opacity: 0 !important;height: 0px !important\">\n        <div class=\"J  b2-4-err-inner b2-err-inner bf-err-inner bf-error-inner\">\n          \n          \n          <div id=\"b2-4-err-txt\" class=\"A D R S T U V W X Y Z a  b2-4-err-msg b2-err-msg bf-err-msg bf-error-messages-container  K  b2-4-err-txt b2-err-txt bf-err-txt bf-error-text  \" style=\"display: none !important\">\n            \n          <\/div>\n          \n          \n        <\/div>\n      <\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-5 \"><div class=\"K O P Q  b2-5-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  <div class=\"I AE AG  b2-5-lbl-wrp b2-lbl-wrp bf-lbl-wrp bf-label-wrapper \"><label id=\"b2-5-1-lbl\" class=\"A D G I X AE AF BG  b2-5-lbl b2-lbl bf-lbl bf-label \" for=\"b2-5-1\">\n          \n          \n          Return reason\n          \n          <span class=\"AH AI AJ  b2-5-req-smbl b2-req-smbl bf-req-smbl bf-asterisk-symbol \" aria-hidden=\"true\">*<\/span>\n        <\/label><\/div>\n  <div class=\"b2-5-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"I L AY  b2-5-cc b2-cc bf-cc bf-cc \" role=\"radiogroup\" aria-labelledby=\"b2-5-1-lbl\" aria-describedby=\"b2-5-err-txt\" aria-required=\"true\">\n        <div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-0\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"I want to change the size\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-0\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                I want to change the size\n              <\/span>\n            <\/label>\n          <\/div><div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-1\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"I received a damaged item\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-1\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                I received a damaged item\n              <\/span>\n            <\/label>\n          <\/div><div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-2\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"I received the wrong order\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-2\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                I received the wrong order\n              <\/span>\n            <\/label>\n          <\/div><div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-3\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"I&apos;m no longer want the item\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-3\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                I'm no longer want the item\n              <\/span>\n            <\/label>\n          <\/div><div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-4\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"I&apos;m not satisfied with the order\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-4\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                I'm not satisfied with the order\n              <\/span>\n            <\/label>\n          <\/div><div class=\"b2-5-cw b2-cw bf-cw bf-cw \">\n            <input id=\"b2-5-1-chk-5\" type=\"radio\" class=\"AL AZ Aa Ab Ac Ad Ae Af Ag Ah BM BN BO  b2-5-ci b2-ci bf-ci bf-ci \" value=\"Others\" name=\"reason\" \/>\n            <label data-cl for=\"b2-5-1-chk-5\" class=\"A C D AF Aj BG  b2-5-cl b2-cl bf-cl bf-cl \">\n              <span data-bx class=\"A H Q U AK AW AX BL  b2-5-bx b2-bx bf-bx bf-box \">\n                <svg width=\"12\" height=\"10\" viewbox=\"0 0 12 10\" class=\"b2-5-svgwrp b2-svgwrp bf-svgwrp bf-svgwrp \" aria-hidden=\"true\">\n                  <use data-ck-icn href=\"#b2-5-ck-svg\" class=\"b2-5-ck-icn b2-ck-icn bf-ck-icn bf-ck-icon \" \/>\n                <\/svg>\n              <\/span>\n              <span class=\"Ak  b2-5-ct b2-ct bf-ct bf-ct \">\n                Others\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"L M N  b2-5-err-wrp b2-err-wrp bf-err-wrp bf-error-wrapper\" role=\"alert\" aria-live=\"assertive\" style=\"opacity: 0 !important;height: 0px !important\">\n        <div class=\"J  b2-5-err-inner b2-err-inner bf-err-inner bf-error-inner\">\n          \n          \n          <div id=\"b2-5-err-txt\" class=\"A D R S T U V W X Y Z a  b2-5-err-msg b2-err-msg bf-err-msg bf-error-messages-container  K  b2-5-err-txt b2-err-txt bf-err-txt bf-error-text  \" style=\"display: none !important\">\n            \n          <\/div>\n          \n          \n        <\/div>\n      <\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-6 \"><div class=\"K O P Q  b2-6-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  <div class=\"I AE AG  b2-6-lbl-wrp b2-lbl-wrp bf-lbl-wrp bf-label-wrapper \"><label id=\"b2-6-1-lbl\" class=\"A D G I X AE AF BG  b2-6-lbl b2-lbl bf-lbl bf-label \" for=\"b2-6-1\">\n          \n          \n          Reason details\n          \n          <span class=\"AH AI AJ  b2-6-req-smbl b2-req-smbl bf-req-smbl bf-asterisk-symbol \" aria-hidden=\"true\">*<\/span>\n        <\/label><\/div>\n  <div class=\"b2-6-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"Q AD  b2-6-inp-fld-wrp b2-inp-fld-wrp bf-inp-fld-wrp bf-input-field-wrapper \">\n      <textarea id=\"b2-6-1\" class=\"B E F b c d e f g i j l m n o p q r s t u v w x y z AA AB AC Al Av Aw Ax Ay Az BA BB BC BD BE BF  b2-6-fld b2-fld bf-fld bf-field \" required aria-required=\"true\" aria-describedby=\"b2-6-err-txt\" placeholder=\"Please give us more details about the reason for return \" name=\"details\"><\/textarea>\n      \n      \n    <\/div>\n    \n    <div class=\"L M N  b2-6-err-wrp b2-err-wrp bf-err-wrp bf-error-wrapper\" role=\"alert\" aria-live=\"assertive\" style=\"opacity: 0 !important;height: 0px !important\">\n        <div class=\"J  b2-6-err-inner b2-err-inner bf-err-inner bf-error-inner\">\n          \n          \n          <div id=\"b2-6-err-txt\" class=\"A D R S T U V W X Y Z a  b2-6-err-msg b2-err-msg bf-err-msg bf-error-messages-container  K  b2-6-err-txt b2-err-txt bf-err-txt bf-error-text  \" style=\"display: none !important\">\n            \n          <\/div>\n          \n          \n        <\/div>\n      <\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-1 \"><div class=\"K O P Q  b2-1-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper \">\n  \n  <div class=\"b2-1-inp-wrp b2-inp-wrp bf-inp-wrp bf-input-wrapper \">\n    <div class=\"D  b2-1-inp-fld-wrp b2-inp-fld-wrp bf-inp-fld-wrp bf-input-field-wrapper \">\n        <button class=\"A B C D E F G H I AR AS AT AU AV BI BJ BK  b2-1-btn b2-btn bf-btn bf-button  \" type=\"submit\" name=\"button-b2-1\" aria-describedby=\"b2-1-err-txt\">\n          \n          Submit my Return Request\n          \n          <span class=\"bf-spinner d-none\" aria-hidden=\"true\"><\/span>\n        <\/button>\n      <\/div>\n    \n    \n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b2-7 \"><script>\n          function bfBeforeInteractiveCallbackb271() {\n            const bfTurnstileFldSelector = document.querySelector('.b2-7-1-turnstile-wrp');\n            if (bfTurnstileFldSelector) bfTurnstileFldSelector.parentElement.classList.remove('d-none');\n          }\n          function bfAfterInteractiveCallbackb271() {\n            const bfTurnstileFldSelector = document.querySelector('.b2-7-1-turnstile-wrp');\n            if (bfTurnstileFldSelector) bfTurnstileFldSelector.parentElement.classList.add('d-none');\n          }\n        <\/script>\n      <div class=\"D H I P Q  b2-7-fld-wrp b2-fld-wrp bf-fld-wrp bf-field-wrapper  d-none\">\n        <div class=\"b2-7-1-turnstile-wrp\">\n          <div class=\"cf-turnstile\" data-before-interactive-callback=\"bfBeforeInteractiveCallbackb271\" data-after-interactive-callback=\"bfAfterInteractiveCallbackb271\" data-appearance=\"interaction-only\" data-language=\"auto\" data-theme=\"auto\" data-size=\"normal\" data-sitekey=\"0x4AAAAAAA4TiMm3VcG_iuWj\">\n          <\/div>\n        <\/div>\n      <\/div><\/div>\n          <\/form>\n          \n          <div id=\"bf-form-msg-wrp-bitforms_2_63_1\"><\/div>\n          <!-- \n            Live Region for Screen Reader Announcements (Accessibility)\n          -->\n          <div class=\"bf-live-region\" role=\"status\" aria-live=\"polite\" style=\"position: absolute;width: 1px;height: 1px;padding: 0;margin: -1px;overflow: hidden;white-space: nowrap;border: 0\"><\/div>\n          <div role=\"dialog\" aria-hidden=\"true\" data-modal-backdrop=\"true\" class=\"A D H Ar As At msg-container-2 deactive \">\n\t              <div data-contentid=\"bitforms_2_63_1\" data-msgid=\"2\" role=\"button\" class=\"A D H I Aq msg-background-2 msg-backdrop\">\n\t                <div class=\"bf-msg-content I Q U V AF Au BG msg-content-2\">\n\t                  <button data-contentid=\"bitforms_2_63_1\" data-msgid=\"2\" class=\"C L O AK AL Am An Ao BP BQ BR close-2 bf-msg-close\" type=\"button\">\n\t                        <svg class=\"AM Ap close-icn-2\" viewbox=\"0 0 30 30\">\n\t                        <line fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" x1=\"4\" y1=\"3.88\" x2=\"26\" y2=\"26.12\"><\/line>\n\t                        <line fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" x1=\"26\" y1=\"3.88\" x2=\"4\" y2=\"26.12\"><\/line>\n\t                        <\/svg>\n\t                  <\/button>\n\t                  <div class=\"msg-content\"><\/div>\n\t                <\/div>\n\t              <\/div>\n\t            <\/div>\n      <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Need to Make a Return? We understand that sometimes an item isn&#8217;t quite right. If you need to make a return, please fill out the form below, and we&#8217;ll guide you through the process. We&#8217;re here to help ensure it&#8217;s a smooth experience. Technical support You can also try to get direct support if you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":90,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":0,"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/pages\/90"}],"wp:attachment":[{"href":"https:\/\/onvog.com\/en\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}